Shipping & Delivery Policy

Last Updated: October 2026

Priority Worldwide Air Express & Direct Door-to-Door Dispatch

Every garment sample order is dispatched via tier-1 international carriers with live tracking.

1. Order Processing & Dispatch Lead Time

All in-stock blank garment samples (heavyweight tees, hoodies, sweatpants, jackets) are inspected, packed in reinforced export cartons, and dispatched within 24 to 48 hours (excluding weekends and statutory holidays).

2. Shipping Rates & Delivery Estimates

We provide transparent flat-rate air express shipping calculated directly at checkout based on garment weight categories:

Category Destination Estimated Delivery Time Air Freight Rate
Lightweight Items
Tees, Tank Tops, Shorts
United States, Canada, Europe, Australia, Worldwide 5 – 8 Business Days $8.00 USD for 1st piece
+$0.50 USD each add'l item
Heavyweight Items
Hoodies, Sweatshirts, Jackets, Pants, Jeans
United States, Canada, Europe, Australia, Worldwide 5 – 8 Business Days $9.00 USD for 1st piece
+$1.00 USD each add'l item
VIP Custom Orders (FB01) Worldwide Air Express 5 – 8 Business Days Included (Free Shipping)

3. Real-Time Order Tracking

Once your parcel is handed over to air express carriers (FedEx, DHL, UPS, or USPS Priority), you will immediately receive an email notification containing your official international tracking number.

You can also track your parcel anytime directly on our website via Track Order.

4. Customs, Duties & Taxes

Garment samples valued under statutory duty exemption thresholds (e.g., $800 USD Section 321 de minimis exemption for the United States) enter duty-free. For other destinations, any applicable local customs VAT or import taxes are the responsibility of the recipient.

5. Damaged or Lost Shipments

All shipments are fully insured during transit. In the rare event that your package is damaged or lost by the courier, contact us at [email protected] within 7 days of the scheduled delivery date for an immediate free reshipment or 100% full refund.

Questions About Your Delivery?

Contact our global logistics support concierge anytime:

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